Customer Services


Contact Us

 
Email: info@spcselect.co.uk

Telephone: 01903 763986

Address: SPC Select, 34-36 South Street, Lancing, West Sussex, BN15 8AG

Store Opening Times:
Monday - Friday: 9am to 5pm,
Saturday: 9am to 4pm,
Sunday & Bank Holidays: Closed

We do not pass your information on to third parties other than for dealing with your order/request.

Send us a message:


Help

If you have any difficulties placing your order then please do not hesitate to contact us.


Payment

Add all the items you wish to purchase to basket. Then click on Basket and then click Proceed to Checkout. You can pay using all major debit and credit cards including Visa, MasterCard, Maestro, American Express and many more. You can also pay using PayPal.
 
We accept Visa, Mastercard, American Express & PayPal


Delivery

We deliver to England, Wales, Scotland, Northern Ireland, Isle of Man and the Channel Islands.

Delivery Charges

Free delivery on all orders to mainland England, Wales and Southern Scotland.

Due to high delivery costs, there is a delivery charge of £5.99 to deliver to the Scottish Highlands and Islands, Northern Ireland, Isle of Man, Channel Islands, Isle of Wight & Isles of Scilly.

Delivery Times

Most orders received by 12pm Monday to Friday will be delivered the next working day between 8am and 6pm.

Deliveries to Northern Ireland, Northern Scotland, Scottish Islands, Isle of Wight, Isles of Scilly, Isle of Man, Channel Islands and remote areas may take longer to arrive.

Please allow extra time during busy periods such as Christmas.

Delivery Information

If you are not in when the delivery takes place, the courier will endeavour to leave your parcel in a safe place. At checkout, you may type in any relevant delivery instructions (e.g. leave in porch). The majority of orders are delivered by DPD. DPD will normally send you a pre-delivery email with the option to amend your delivery day. DPD will then normally email you on the morning of your delivery to give you an estimated one hour delivery time slot. Deliveries do not need to be signed for. An order must be sent to a single address.


Returns & Cancellations

Faulty Returns

If the goods you receive are faulty, then please contact us by email at info@spcselect.co.uk or by phone on 01903 763986 and we will arrange a free collection. We will refund the purchase price for that item within 14 days.

Cancelling an order

Under the Consumer Contracts Regulations your right to cancel an order starts the moment you place your order and doesn't end until 14 days from the day you receive your goods. To cancel an order, you must inform us by email at info@spcselect.co.uk or by phone on 01903 763986.

Please note that you will be responsible for any delivery charges incurred. We strongly recommend that you use a recorded delivery service as the goods in transport will be your responsibility. Any goods you return must be in their original packaging and in the same condition they were sent to you. As soon as the unwanted goods have been returned, we will refund the purchase price for those items within 14 days. Any delivery charges we incur will be deducted from any monies owed to you.

Please securely pack and label any returns to SPC Select, 34-36 South Street, Lancing, West Sussex, BN15 8AG.


Please do not hesitate to contact us if you need any help!